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Terms Of use
The company's aim is that all procedures and transactions carried out through the website https://aromatopoleio.com are in compliance with International, European and Greek law as well as the laws relating to e-commerce. We also operate on the basis of the Consumer Protection Law (Law 2251/1994) which governs issues related to distance purchases.
The following terms of use, which are listed in detail, govern the rights and obligations of the company to all visitors to the website https://aromatopoleio.com/ as well as the rights and obligations of visitors to the website.
Terms and conditions of the contract
The company, reserves the right to unilaterally modify or renew these terms and conditions of the transactions made through its online store, according to its needs and commercial customs.
Information provided & Products
The company is committed to the quality, completeness and validity of the information provided on https://aromatopoleio.com/, both in terms of the exact data provided and the services provided by its online store, without prejudice to any technical or typographical errors that cannot be foreseen or have occurred unintentionally or interruptions in the operation of the website due to force majeure.
Limitation of liability
https://aromatopoleio.com/ is not liable to customers / users for damages that may arise from the execution or not of their order (except in the cases of paragraph 8. The https://aromatopoleio.com/ website cannot provide any guarantee for the availability of the products, but guarantees the timely notification of end consumers of their unavailability. The online store https://aromatopoleio.com/ provides the content (e.g. information, names, names, photos, illustrations), products and services available through the website exactly as they are. Under no circumstances will the online store https://aromatopoleio.com/ be liable for any legal or civil and/or criminal claims or for any damage (positive, special or consequential, which is indicative and not limited, disjunctive and/or cumulative loss of profits, data, lost profits, monetary compensation, etc.) from visitors to the website or third parties for reasons related to the operation or not and/or the use of the website and/or the inability to provide services and/or information available from it and/or from the website.
Intellectual property rights
All the content of the website, including images, graphics, photographs, drawings, texts, services and products, are the intellectual property of https://aromatopoleio.com/ and are protected by the relevant provisions of Greek law, European law and international conventions. Any copying, analogue/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative works or misleading the public about the actual provider of the content of the website is prohibited. Any reproduction, republication, re-publication, uploading, announcement, dissemination or transmission or any other use of the content in any manner or means for commercial or other purposes is only permitted with the prior written permission of https://aromatopoleio.com/ or any other legal owner of the aforementioned copyrights. The names, images, logos and distinctive features that represent the online store https://aromatopoleio.com/ and/or third parties contracted with it as well as their products or services, are exclusive trademarks and distinctive features of https://aromatopoleio.com/ or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial - intellectual property. In any case, their appearance and exposure on https://aromatopoleio.com/ , should not be construed in any way as a transfer or assignment of a license or right to use them.
Methods of payment - Receipt - Transport costs
- Payment on delivery: on receipt of the parcel by the carrier.
- Payment by credit card: The online store of https://aromatopoleio.com/ accepts all credit cards Visa, Mastercard,. Payment by credit card is made through the secure environment of Piraeus Bank.
- Parcel deliveries are made through a courier company, which delivers to the postal address indicated by the customer during the order at https://aromatopoleio.com/ . In case the parcel arrives at its destination open, tampered, misused, the customer has the right to refuse the receipt and payment.
Return - Replacement of Products
ORDER CANCELLATIONS
Cancellation of a confirmed order without any charge is accepted only until the moment we inform you by e-mail about its shipment. If the cancellation is made after the shipment of the order has begun, then you are charged with the shipping costs.
WITHDRAWAL
You have the right to return the entire order or part of it within 14 working days from the date you receive it. In this case, you are only charged with the direct cost of returning the products. In case the reason for your return concerns a mistake of the company, we are committed to bear the cost of returning the product. You are obliged to send the product in the perfect condition in which you received it, that is, without having violated its packaging and confirming that the special markings of the product have not been removed. In addition, you must include your retail receipt. The return will be accepted only after approval of the company. In case of return of the products and depending on the way you chose to pay for your order and the way their return will be made, your refund will be completed within 8 days from the date we receive the products. In case the reason for return concerns an error of the company, the Aromatopoleio.com undertakes to resend a courier to the address you have specified for the receipt of the order at its own expense. In case the consumer wishes to return his order without there being any fault of the company then the shipping costs are borne by the consumer himself. From the moment the product leaves you, the Aromatopoleio.com receives it within 2-3 working days through ELTA Courier. In case you choose other transport companies, we cannot provide any guarantee for the delivery times of the products you return to us. After we receive the product, we will immediately process your request and inform you by e-mail or phone about how it is processed.
Privacy Policy
When you visit the pages of https://aromatopoleio.com/ and in order to order products, but also to ensure that we can contact you to inform you about new products, you may be asked to provide personal data (name, profession, e-mail address, date of birth, contact telephone number, etc.). Any personal data that you provide anywhere on the pages and services of the website https://aromatopoleio.com/ , are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of Law 2472/97 on the protection of personal data processing, as it applies at any time. The online store https://aromatopoleio.com/ operates in accordance with the current Greek and EU legislation and keeps your personal data safely for as long as you are registered to a service of https://aromatopoleio.com/ which are deleted after the termination of the transactional relationship in any way. The personal data that you declare in the online store https://aromatopoleio.com/ are used exclusively by it or its affiliated companies, in order to support, promote and execute the transactional relationship. The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities at their legitimate request and in accordance with the applicable legal provisions. The customer has, within the framework of the legislation on telecommunications confidentiality, the rights of information and objection provided for in Articles 11 to 13 of Law No. 2472/1997